Teresa Nelson

Manufacturer’s defect: If there is a damaged crystal or objective flaw. You will be required to ship the original crystal back to us to get a replacement.

Engraving Accuracy: If the final product doesn’t match the approved 3D Preview.

Custom Text Accuracy: If the engraved text differs from what you requested.

Damaged Products: If your product arrives damaged.

Lost Products: If your package is lost during shipping.

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