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Established 1995 with 100,000+ Orders Delivered
10 Year Product Guarantee and 60 Day Returns (Learn more)
Handle Carefully: Crystals, being a type of optical glass, are quite durable but may be prone to chipping or scratching. Handle your crystal masterpiece with care as they are a delicate material.
Clean Gently: Use a soft, lint-free cloth or a microfiber cloth to dust off the surface of your laser-etched crystal. Avoid abrasive materials, as they may scratch or damage the design.
Use a Mild Soap Solution: If the crystal requires more than a dry cloth, use a mild soap solution mixed with warm water. Gently wipe the crystal surface with the solution using a soft cloth, then rinse it thoroughly with clean water.
Keep Out of Direct Sunlight: Prolonged exposure to direct sunlight can lead to fading or a loss of clarity over time. Opt to store or display the crystal in an area shielded from direct sunlight.
Avoid Extreme Temperatures: Shield the crystal from extreme temperatures, as sudden changes can provoke cracking.
When you entrust Teddy & Finn with your cherished photos, we understand the importance of getting it right. That’s why every order is backed by our 30-Day Satisfaction Guarantee. If you’re not completely happy with your purchase, we’re here to make it right. Simply reach out to us here for a remake or a full refund.
Try Now! We provide a 3D Preview for every crystal, including accessories. This allows you to see a precise digital representation of your photo in 3D before we proceed with engraving allowing you to make any adjustments to your image.
For further details, please refer to our Shipping and Returns Policy.