- Free Shipping on Orders over $79
- 30-Day Money Back Guarantee
- Early Spring Sale! Get 50% off Duplicate 3D Crystals
- Early Spring Sale! Get 50% off Duplicate 3D Crystals
- 30-Day Money Back Guarantee
- Free Shipping on Orders over $79
Established 1995 with 100,000+ Orders Delivered
10 Year Product Guarantee and 60 Day Returns (Learn more)
(from Your Cherished Memories - Our Guarantee
Our Precious Promise
At Teddy & Finn, your satisfaction is our top priority. We want you to LOVE your crystal and we’ll do what it takes to ensure your satisfaction.
We guarantee you’ll be delighted with the quality and craftsmanship of our products.
If you aren’t happy with your pet memorial or photo gift, we’re dedicated to finding a solution that satisfies you.
Contact us and we’ll get in touch right away.
30-Day Satisfaction Guarantee
In the unlikely event of a manufacturer defect on arrival, i.e., a damaged crystal or flaw, send us a photo of the defect within 30 days of receiving your crystal.
We will confirm the issue and remake your crystal.
If you need to cancel your order, please contact us immediately and let us know why.
We can only issue a full refund if we have not started working on your order.
If we have already started the work, we may still be able to cancel it by offering a partial refund.
As this is a custom product, please understand that we will incur costs as soon as we start working on your project.
Please see our Returns Policy for more info.
We also offer a price guarantee as we will match or beat our competitors’ prices on the same item!
